Shipping policy
Processing Time
Because each product is made to order:
-
Processing time: 5–7 business days
-
During high-volume seasons: 7–10 business days
We will notify you once your order has shipped.
Shipping Time (USA)
Standard shipping: 3–7 business days
Expedited shipping (if available): 2–4 business days
International Shipping
We ship worldwide. Shipping times vary by country:
-
10–21 business days on average
Customs fees may apply depending on your location.
ORDER TRACKING
When your physical product ships, you will receive a tracking number by email so you can follow your package in real time.
LOST OR DAMAGED PACKAGES
If your order arrives damaged or is lost in transit, contact us within 7 days:
We will investigate and reship or refund when appropriate.
INCORRECT SHIPPING ADDRESS
Please double-check your address at checkout.
Oshop is not responsible for packages shipped to an incorrect or incomplete address provided by the customer.
CANCELLATIONS
• Digital products: Non-refundable once delivered
• Physical custom items: Cancellations accepted within 12 hours of purchase
After 12 hours, production usually begins
QUESTIONS?
We’re here to help anytime.
📧 iinfo@reclaimyourlifenow.net